Frequently Asked Questions

Purchase Related Questions

 

Do we offer gift cards?

Yes, gift cards are available.  Personal shopping assistance is available through chat to help you choose the perfect gift.  And, we also gift wrap.

Can you personalize a gift?

Yes.  Each gift set has an additional instructions space where you can add a personal message to gift wrapping or request to add a name to a garment.

What is our return policy?

All products can be returned within 20 days of receipt EXCEPT items that have been personalized with a name the garment.  Personalized garments may only be returned if we made a production error.

Frequently Asked Questions

Publishing Related Questions

 

Are we accepting manuscripts?

We do accept manuscripts that fit our mission and niche.  However, we do not accept unsolicited manuscripts.  Please email us first to express interest in working with our team before sending your story.

Where can I learn about your services for nonprofits answered?

Each nonprofit has different needs. So, we prefer to talk personally with you about your organization to determine the best way that we can help.  On our PUBLISHING page you can schedule an appointment to speak with one of us.

Where are our products made?

Our garments come from many sources, all meet American safety standards and are ethically made.  Our books are printed in the USA.  All art and design is done in the USA as well.