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ABOUT RIGID

Rigid is an extremely flexible and powerful WordPress / WooCommerce theme with a modern, pixel perfect design suitable for e-commerce, portfolio or business websites, no matter which business niche they belong.

This is a custom, collapsible widget area. Use it like any other sidebar and easily place any number of widgets here.

Have a Question?

Monday - Friday: 09:00 - 18:30 1600 7th Avenue, Seattle, WA 98101 +1.888.292.7171 +1.888.292.7272 shop@rigid.con

Frequently Asked Questions

Shopping FAQ

Shipping Related Information

This website is setup to ship to destinations in the United States Only.

International customers should contact us before ordering, for shipping rates and assistance with processing your order.

Inside the USA most average orders utilizing our FREE standard will ship via USPS.  Please allow 10 days for order processing and shipping.

If you require quicker processing please contact us, we’ll do our best to assist you with reasonable requests.

 

 

Returns & Exchanges

Personalized / Customized items are NOT RETURNABLE for any reason other than a defect or error caused by us.

Non-personalized items may be returned or exchanged within 14 days of purchase WITH their original tags attached AND your invoice/proof of purchase details.  You will be refunded your full purchase price MINUS shipping costs on returns, or given your full purchase price towards an exchange.

Privacy & Security

We appreciate each and every customer. We would not want our personal information shared and we hate “junk mail” so we extend the same respect to our customers that we would like for ourselves.

We do not sell or share our customer data with outside agencies or partners.

We will not abuse your contact information by selling or sharing it with others.  And, we purposely limit the amount of email we send to our those on our mailing list.

Fundraising FAQ

Program Participation

How do you get started?  The best way to get started using our fundraising program is simply to contact us.  We create exclusive custom products for each non-profit.  We need to connect with you to determine which products you want to highlight.

Where does the art come from?  We provide the art.  In general, there is no charge for the creation to be used on the products we provide for your fundraiser.

Where do the stories for the books come from?  In many cases (but not all) the stories come from your non-profit’s real life experiences.  We have writers who work with you to shape your notes into a great children’s book.

How much does it cost to get started?  There is little (often zero) investment required to get started fundraising with us.  We believe in what we do!  So, we don’t charge setup fees, design fees, etc…